SpatialBuzz Appoints New CEO

January 26, 2016 | Editor

Cloud-based CEM specialist SpatialBuzz appoints innovative, commercially astute business leader Peter Young as new CEO

SpatialBuzz, a cloud-based customer experience analytics and service monitoring specialist, today announced the appointment of new Chief Executive Officer Peter Young. Peter joins the SpatialBuzz … Read More

SpatialBuzz Accelerates Growth with New UK HQ and Expanding Team

October 23, 2015 | Editor

Huge company growth in the spotlight as SpatialBuzz collects Frost & Sullivan innovation award

SpatialBuzz, a cloud-based customer experience analytics and service monitoring specialist, today announced that it is set to move to new UK headquarters. Further, it announced the … Read More

SpatialBuzz Introduces New Proactive Customer Engagement Features to Enhance its CEM Platform

April 23, 2015 | Editor

Product enhancements enable customers to receive regular network status updates and give feedback to the operator

Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz, today announced the addition of two new customer engagement features to its HDHealth web-based status … Read More

GSMA Shortlists SpatialBuzz for Top Cloud Award

February 4, 2015 | Editor

SpatialBuzz was today shortlisted for a prestigious GSMA Award, with the winner to be announced at next month’s flagship global telecoms event, Mobile World Congress. The company has been selected in the Best Mobile Cloud Service or App category, after … Read More

SpatialBuzz Launches HDAnalytics+ to Help Operators Improve Customer Satisfaction

January 26, 2015 | Editor

New Solution Brings Crowd-Shaping to Telecoms

Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz, today launched HDAnalytics+, a major enhancement of its award-winning cloud-based CEM (Customer Experience Management) platform that helps operators improve their networks and increase customer satisfaction. … Read More

Asian Operators Urged to Embrace Customer Experience Management in 2015 to Boost Loyalty and Cut Churn Issues

December 19, 2014 | Editor

Widening choice and increasing competition means operators need innovation to keep their customers happy

Mobile network operators across Asia have been urged today to make 2015 the year of CEM (Customer Experience Management) adoption as they continue their fight for … Read More