CEM
SpatialBuzz Launches HDAnalytics+ to Help Operators Improve Customer Satisfaction
January 26, 2015 | EditorNew Solution Brings Crowd-Shaping to Telecoms
Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz, today launched HDAnalytics+, a major enhancement of its award-winning cloud-based CEM (Customer Experience Management) platform that helps operators improve their networks and increase customer satisfaction. … Read More
SpatialBuzz Shortlisted for Telecoms.com Award
November 3, 2014 | EditorSpatialBuzz was today shortlisted for the CEM (Customer Experience Management) Award by the Telecoms.com Awards, after deploying its Live Check solution to Telefónica Germany. The Award recognises outstanding achievements from service providers and suppliers in their customer relationship management.
The … Read More
SpatialBuzz Moves into North America and Asia to Meet Customer Demand
October 6, 2014 | EditorNew appointments, new offices, as operators across the world look to deploy the company’s unique CEM solution
SpatialBuzz, the cloud-based customer experience analytics and service monitoring specialist, has appointed senior personnel and opened new facilities in Toronto and Taipei as … Read More
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Open Mobile Alliance Elects Board Leaders from Deutsche Telekom/T-Mobile, AT&T, Telecom Italia
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March 15, 2023
New TCG Work Group will focus on data centre security
March 13, 2023
