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TelecomsTalk | January 13, 2025

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Vocalcom and Aeriandi Announce Partnership to Provide Hosted PCI Compliant Cloud Based Call Centre Solutions

Editor

Vocalcom, a global provider of cloud-based call centre software, has announced its intention to partner with Aeriandi, a cloud-based Level 1 PCI DSS service provider. This will be to integrate their Agent Pay and IVR Assist solutions and to provide a solution that eliminates telephone based card data, from both Vocalcom’s and their customer’s infrastructure.

Lindsay Brown, Head of Channels at Aeriandi, said “We are delighted to be working with Vocalcom to provide cloud based PCI DSS compliance solutions. Vocalcom are one of the leading global providers of cloud based contact centre solution providers and our products complement each other very well. Both organisations have a strong heritage of delivering high quality, scalable solutions.”

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