SpatialBuzz Appoints New CEO
Cloud-based CEM specialist SpatialBuzz appoints innovative, commercially astute business leader Peter Young as new CEO SpatialBuzz, a cloud-based customer experience analytics and service monitoring…
TelecomsTalk / News
SpatialBuzz
SpatialBuzz Accelerates Growth with New UK HQ and Expanding Team
Huge company growth in the spotlight as SpatialBuzz collects Frost & Sullivan innovation award SpatialBuzz, a cloud-based customer experience analytics and service monitoring specialist,…
SpatialBuzz Introduces New Proactive Customer Engagement Features to Enhance its CEM Platform
Product enhancements enable customers to receive regular network status updates and give feedback to the operator Cloud-based customer experience analytics and service monitoring specialist,…
GSMA Shortlists SpatialBuzz for Top Cloud Award
SpatialBuzz was today shortlisted for a prestigious GSMA Award, with the winner to be announced at next month’s flagship global telecoms event, Mobile World…
SpatialBuzz Launches HDAnalytics+ to Help Operators Improve Customer Satisfaction
New Solution Brings Crowd-Shaping to Telecoms Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz, today launched HDAnalytics+, a major enhancement of its award-winning…
Asian Operators Urged to Embrace Customer Experience Management in 2015 to Boost Loyalty and Cut Churn Issues
Widening choice and increasing competition means operators need innovation to keep their customers happy Mobile network operators across Asia have been urged today to…
SpatialBuzz Wins Second Telecoms.com Best Customer Experience Management Award
SpatialBuzz has been honoured for a second time at the Telecoms.com Awards as the winner of the CEM (Customer Experience Management) accolade, for the…
BT Infinity Labs Recognises SpatialBuzz for Outstanding Innovation in Customer Service
Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz has been shortlisted for the 4th BT Infinity Labs programme, held in conjunction with TechHub,…
SpatialBuzz Shortlisted for Telecoms.com Award
SpatialBuzz was today shortlisted for the CEM (Customer Experience Management) Award by the Telecoms.com Awards, after deploying its Live Check solution to Telefónica Germany.…
Transparency is the Key to Drastically Cut Network Operators’ $15US Billion Annual Outage Revenue Loss
Empowering both customers and the network operator will create new era in CEM and bring cost savings, boost customer loyalty and reduce churn Being…
SpatialBuzz Moves into North America and Asia to Meet Customer Demand
New appointments, new offices, as operators across the world look to deploy the company’s unique CEM solution SpatialBuzz, the cloud-based customer experience analytics and…