Pamela Clark-Dickson
New tyntec-Ovum Customer Engagement Survey Finds Brands Are Failing to Meet Mobile Communication Expectations
May 20, 2016 | Editortyntec, a telecom-web convergence company, issued the results of its survey conducted in partnership with Ovum, which uncovers new trends in how consumers utilize various communication channels to interact with customer service agents and opportunities for enterprises to enhance mobile … Read More